Privacy Policy

Introduction

CW Custom Works Glass & Door LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Call or email us directly
• Schedule a service appointment
• Sign up for our newsletter

This information may include:

• Name
• Email address
• Phone number
• Property address
• Project details and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior through privacy-friendly analytics (Plausible Analytics), which does not use cookies or collect personal data.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule and perform services
• Send you updates about your project
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., form processors, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or transfer of business assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information

Cookies and Tracking

Our website uses minimal cookies. We use Plausible Analytics, a privacy-friendly analytics tool that doesn't use cookies or collect personal data. We do not use tracking pixels or third-party advertising cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

CW Custom Works Glass & Door LLC
Email: colew@cwcustomworks.com
Phone: (208) 949-7019